Mental health care for Aetna Better Health of New Jersey members
Yes — Positive Reset Eatontown is in-network with Aetna Better Health of New Jersey, a NJ FamilyCare Medicaid MCO. Members typically pay $0 out-of-pocket.
Most new patients are seen within 7-14 days. Call (732) 724-1234 with your member ID, or use the lookup card.
What Aetna Better Health of New Jersey covers at our clinic
Typical out-of-pocket: $0. Some services require prior authorization — see below.
- Therapy (individual + couples + family)
- Psychiatric evaluation
- Medication management
- TMS (Transcranial Magnetic Stimulation)
- Telehealth (statewide NJ)
- Group therapy
About Aetna Better Health of New Jersey
Aetna Better Health of NJ — what to know
Aetna Better Health of New Jersey is the Medicaid managed-care arm of Aetna. It is a separate product from commercial Aetna plans — if you have Aetna through your employer, that's commercial; if you have Aetna Better Health of New Jersey through NJ FamilyCare, that's Medicaid. We accept both, but they're billed differently and cover different services.
For Aetna Better Health of New Jersey member services, call 1-855-232-3596. The plan card has the member ID and group information on the front.
Authoritative coverage detail: Aetna Better Health of New Jersey member benefits (opens in new tab).
Aetna Better Health of New Jersey questions, answered.
For 50+ more, visit the FAQ hub.
Do you accept NJ FamilyCare (Medicaid)?
Yes. We accept all five NJ FamilyCare managed care organizations: Horizon NJ Health, Aetna Better Health of New Jersey, UnitedHealthcare Community Plan of New Jersey, Wellpoint, and FidelisCare. NJ FamilyCare members pay $0 out-of-pocket for therapy, psychiatry, and medication management at our clinic. You'll need your member ID card for your first visit; we verify your eligibility before you arrive.Which Medicaid MCOs are accepted at Positive Reset Eatontown?
All five MCOs that participate in NJ FamilyCare: Horizon NJ Health, Aetna Better Health of New Jersey, UnitedHealthcare Community Plan of New Jersey, Wellpoint (formerly Amerigroup), and FidelisCare New Jersey. If you're not sure which MCO you're enrolled with, the name is printed on the back of your NJ FamilyCare card, or you can call NJ FamilyCare member services at 1-800-701-0710.Do you accept Aetna?
Yes, we accept commercial Aetna plans (HMO, PPO, EPO) for mental health care. Note that Aetna Better Health of New Jersey is a separate Medicaid product — also accepted, but billed differently. If you have Aetna through your employer, that's the commercial plan; if you have Aetna Better Health of New Jersey through NJ FamilyCare, that's the Medicaid product.What does NJ FamilyCare cover for mental health?
NJ FamilyCare covers individual therapy, family therapy, group therapy, psychiatric evaluations, medication management, partial hospitalization, and crisis services. Coverage of telehealth, inpatient care, and substance use treatment varies by MCO and plan tier. Specific session limits and prior-authorization requirements differ by MCO — see the [NJ FamilyCare benefits handbook](https://www.njfamilycare.org) or ask us at intake.Is there a copay for therapy if I have Medicaid?
No. NJ FamilyCare members pay $0 out-of-pocket for therapy and psychiatry visits at Positive Reset Eatontown. There's no copay, no coinsurance, and no deductible for in-network mental health care.What is the No Surprises Act and how does it apply?
The No Surprises Act (CMS) protects you from getting an unexpected bill for in-network care. At Positive Reset Eatontown, we verify your insurance benefits before your first visit and tell you exactly what you'll pay — no surprise bills. If you're a self-pay patient, you'll receive a Good Faith Estimate before treatment begins. See our [No Surprise Billing](/insurance/no-surprise-billing/) page for the full policy.How do I verify my insurance before booking?
Call us at (732) 724-1234. Have your insurance card ready — we'll need the member ID, group number (if any), and the plan name on the front of the card. We verify benefits in 5–10 minutes for most plans, or within 24 hours for plans that require a callback to the insurer.
Last data update: 2026-05-01. Plan details change frequently — call us if a benefit specific on this page disagrees with your current plan handbook.
Verify your Aetna Better Health of New Jersey coverage in 60 seconds.
Have your member ID handy. We confirm in-network status, copay, and any prior-auth before your first visit.