NJ FamilyCare mental health care in Eatontown.All 5 MCOs accepted.
We’re in-network with all 5 NJ FamilyCare managed care organizations: Horizon NJ Health, Aetna Better Health of New Jersey, UnitedHealthcare Community Plan of New Jersey, Wellpoint, and FidelisCare New Jersey. Therapy, psychiatry, and medication management are covered with $0 out-of-pocket for most members.
Most new patients are seen within 7-14 days. Call (732) 724-1234 with your member ID, or use the lookup card.
Which MCO are you on?
Each MCO has its own provider portal, prior-auth process, and member services line. Click yours for plan-specific benefits, prior-auth details, and how to verify in-network status.
- Horizon NJ Health
Yes — Positive Reset Eatontown is in-network with Horizon NJ Health, a NJ FamilyCare Medicaid MCO. Members typically pay $0 out-of-pocket for therapy, psychiatry, and medication management.
Coverage details - Aetna Better Health of New Jersey
Yes — Positive Reset Eatontown is in-network with Aetna Better Health of New Jersey, a NJ FamilyCare Medicaid MCO. Members typically pay $0 out-of-pocket.
Coverage details - UnitedHealthcare Community Plan of NJ
Yes — Positive Reset Eatontown is in-network with UnitedHealthcare Community Plan of New Jersey, a NJ FamilyCare Medicaid MCO. Members typically pay $0.
Coverage details - WellpointFormerly Amerigroup New Jersey
Yes — Positive Reset Eatontown is in-network with Wellpoint (formerly Amerigroup New Jersey), a NJ FamilyCare Medicaid MCO. Members typically pay $0.
Coverage details - FidelisCare New Jersey
Yes — Positive Reset Eatontown is in-network with FidelisCare New Jersey, a NJ FamilyCare Medicaid MCO. Members typically pay $0.
Coverage details
Not sure which MCO you’re on? The MCO name is on the back of your NJ FamilyCare card. Or call NJ FamilyCare member services at 1-800-701-0710.
What NJ FamilyCare covers at our clinic
For most NJ FamilyCare members, the services below are covered with $0 out-of-pocket. Your specific MCO sets its own prior-auth and visit-limit rules — see the per-MCO page or call us before your first visit.
Therapy
Individual, couples, family, and group therapy. CBT, DBT, EMDR, and other evidence-based approaches.
Psychiatric evaluation
Initial diagnosis and treatment planning by a NJ-licensed psychiatrist or APN.
Medication management
Ongoing medication review, adjustment, and refills with your psychiatry team.
Telehealth
Video visits across all of New Jersey for therapy, psychiatry, and medication management.
Care for teens (13–17)
Adolescent-specialized therapy and psychiatry. Most NJ FamilyCare plans cover the same services for teens as adults.
Care for children (under 13)
Child-specialized clinicians for ages 5+ where indicated. Coverage and prior-auth differ by MCO.
Authoritative coverage detail: NJ Department of Human Services — NJ FamilyCare program page (opens in new tab). Plan-specific benefits are documented in your MCO’s member handbook.
Three steps from card to first visit
Bring your card
Have your NJ FamilyCare member ID and your MCO name ready (it’s on the back of your card).
We verify
Our team confirms your specific MCO’s coverage and any prior-auth requirements within one business day.
We schedule
Most NJ FamilyCare patients are seen within 7–14 days. Telehealth is often available sooner.
NJ FamilyCareisn’t a side benefit of how we work. It’s the whole point.
Most of the people who most need mental-health care are the ones whose plans get refused everywhere else. We deliberately credentialed with all 5 NJ FamilyCare MCOs so that whatever your card says, the answer is yes.
No different waiting list, no different intake process, no different clinicians. The same 75+ NJ-licensed clinicians see commercial-insurance patients and NJ FamilyCare patients identically.
Do you accept NJ FamilyCare (Medicaid)?
Yes. We accept all five NJ FamilyCare managed care organizations: Horizon NJ Health, Aetna Better Health of New Jersey, UnitedHealthcare Community Plan of New Jersey, Wellpoint, and FidelisCare. NJ FamilyCare members pay $0 out-of-pocket for therapy, psychiatry, and medication management at our clinic. You'll need your member ID card for your first visit; we verify your eligibility before you arrive.Which Medicaid MCOs are accepted at Positive Reset Eatontown?
All five MCOs that participate in NJ FamilyCare: Horizon NJ Health, Aetna Better Health of New Jersey, UnitedHealthcare Community Plan of New Jersey, Wellpoint (formerly Amerigroup), and FidelisCare New Jersey. If you're not sure which MCO you're enrolled with, the name is printed on the back of your NJ FamilyCare card, or you can call NJ FamilyCare member services at 1-800-701-0710.Do you accept Aetna?
Yes, we accept commercial Aetna plans (HMO, PPO, EPO) for mental health care. Note that Aetna Better Health of New Jersey is a separate Medicaid product — also accepted, but billed differently. If you have Aetna through your employer, that's the commercial plan; if you have Aetna Better Health of New Jersey through NJ FamilyCare, that's the Medicaid product.Do you accept Oscar?
Yes, we accept Oscar Health for mental health care. Oscar plans purchased through the New Jersey marketplace and through employers are both covered.What if my insurance plan isn't listed?
Call us at (732) 724-1234. We accept several plans not always listed on our website, and we can usually verify a plan within 24 hours. If we're truly out-of-network for your plan, we'll tell you up front and offer a sliding-scale self-pay rate.What does NJ FamilyCare cover for mental health?
NJ FamilyCare covers individual therapy, family therapy, group therapy, psychiatric evaluations, medication management, partial hospitalization, and crisis services. Coverage of telehealth, inpatient care, and substance use treatment varies by MCO and plan tier. Specific session limits and prior-authorization requirements differ by MCO — see the [NJ FamilyCare benefits handbook](https://www.njfamilycare.org) or ask us at intake.How long until I can be seen?
Most new patients are seen within 7–14 days of their first call. Telehealth visits often have shorter wait times than in-person. If you're in crisis, call us — we triage same-week appointments for active safety concerns where appropriate, or refer you to crisis resources if our outpatient setting isn't the right level of care.Where are you located?
615 Hope Road, Suite 3B, Eatontown, NJ 07724. We're in the Hope Road professional building, with parking on-site and accessible by NJ Transit bus routes. We see patients in-person at this location, and we offer telehealth statewide across New Jersey for visitors anywhere in the state.What are your hours?
Monday through Thursday: 9am to 8pm. Friday: 9am to 6pm. Saturday: by appointment for established patients. We're closed Sundays and major holidays. Telehealth visits follow the same hours and are available across all New Jersey time-zone-equivalent business hours.How do I book my first appointment?
Call (732) 724-1234, or use the booking form on this site. The first call takes 10–15 minutes — we verify insurance, ask about your concern, and match you with the right clinician. We confirm your first appointment by phone or email within 24 business hours.
Last data update: 2026-05-01. NJ FamilyCare policy changes frequently — call us if a specific benefit detail on this page disagrees with your MCO’s current handbook.
Most NJ FamilyCare patients seen within 7-14 days.
Have your member ID handy. We verify your plan and book your first visit on the same call.